Introduction
This privacy policy explains how Tartan Tours Fort William (“we”, “our” or “us”) collects, uses, stores and protects your personal information when you visit and interact with this website https://tartantoursfortwilliam.co.uk/
and when you book, enquire about, or use our tours or services. We are committed to protecting your privacy and handling your data in accordance with applicable UK data protection law including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect
We may collect personal information that you provide directly when you:
• make an enquiry or booking;
• register or complete forms on this site;
• contact us by email or telephone.

This information may include:
• your name, address, email and telephone number;
• booking details, travel preferences and special requirements;
• payment information (processed securely by our third-party payment providers);
• any other data you choose to send us.

We may also collect technical data automatically when you use the site, such as your IP address, browser type, device information and website usage data through cookies and similar technologies.

How We Use Your Information
We use your personal information to:
• process and fulfil bookings and enquiries;
• communicate with you about your tour or booking;
• respond to your messages and requests;
• administer accounts and customer records;
• improve and personalise your experience on our website;
• send marketing messages where you have given consent.

We only process personal data where we have a lawful basis to do so, such as to perform our contract with you, where we have your consent, or for our legitimate business interests.

Sharing Your Information
We may share personal data with third parties as required to deliver our services, including:
• payment service providers for booking transactions;
• tour partners or suppliers involved in your itinerary;
• legal or regulatory bodies when required by law.

We will not sell or rent your personal data to third parties for their own marketing purposes without your consent.

Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience, analyse site usage, and support functionality. You can control cookie preferences through your browser settings.

Data Security and Retention
We use appropriate technical and organisational measures to safeguard your personal data against loss, misuse or unlawful access. Personal data will be retained only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

Your Rights
Under UK GDPR you have rights regarding your personal data, including the right to:
• access the personal data we hold about you;
• request correction of inaccurate data;
• request deletion or restriction of processing;
• object to processing;
• withdraw consent at any time where processing is based on consent;
• request data portability.

To exercise your rights, please contact us using the details below.

Contact Information
If you have questions about this privacy policy or wish to exercise your data rights, you can contact:

Tartan Tours Fort William
Email: info@tartantoursfortwilliam.co.uk

Phone: +44 07723443309
Address: 9 Glen Nevis Place, Fort William, PH33 6DA, United Kingdom

Changes to This Policy
We may update this privacy policy from time to time to reflect changes in legal, technical or business requirements. The latest version will always be published on this website.